North 14K Swivel Castor Replacement Guide
By Duux | The Flow of Comfort | Published: 2026-10-22
Category: How-to Guides
Learn how to replace the swivel castor on your Duux North 14K air conditioner. Step-by-step instructions for models DXMA10 and DXMA11.
Quick answer
To replace the swivel castor on a Duux North 14K air conditioner, remove the old castor by pulling it straight out from the base, then press the new castor firmly into place until it clicks. This guide covers models DXMA10 and DXMA11.
When to replace the castor
If your North 14K air conditioner wobbles or is difficult to move, the swivel castor may be worn or damaged. Replacing it restores smooth rolling and stability. The North 14K Swivel Castor is designed specifically for Duux models DXMA10 and DXMA11, so it fits without modification.
Check the castor for cracks, uneven wear, or a loose fit. If the wheel does not spin freely or the swivel joint is stiff, replacement is straightforward.
Step-by-step replacement
- 1. Prepare the area: Place your North 14K on a flat, stable surface. Unplug the unit and tilt it slightly to access the base. Have the new swivel castor ready. Ensure the unit is unplugged for safety.
- 2. Remove the old castor: Grasp the old castor firmly and pull it straight out from the base socket. Do not twist or pry sideways, as this may damage the socket. If it resists, rock it gently while pulling. If the castor is stuck, try a slight rocking motion rather than excessive force.
- 3. Insert the new castor: Align the stem of the new North 14K Swivel Castor with the socket in the base. Press it in firmly until you hear or feel a click. Test by gently pulling to confirm it is secure. A click indicates proper seating; if you do not feel it, remove and reinsert.
- 4. Verify movement: Return the unit to its upright position. Roll it a short distance to confirm the castor swivels and rolls smoothly. If it feels stiff or wobbly, recheck the installation. Smooth rolling confirms a successful replacement.
Product facts
- North 14K Swivel Castor: The North 14K Swivel Castor is a replacement swivel castor for the North 14K, suitable for models DXMA10 and DXMA11. This means you can buy a single part that is guaranteed to fit your specific Duux air conditioner without adapters or modifications.

North 14K Swivel Castor
